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FAQ
Get direct answers about kits, batteries, speed, range, ordering, and everyday setup choices.
- 🆚 Difference between Mid Drive & Hub Ebike Motors
- 🔑 Battery Key Bag Accessories
- ⚙️ Chainring Questions - Alignment, fitment, Sizing, and selection!
- 🔋 Battery Basics 101
- 🏪 How to Sign up for a Dealer Account
- 🆚 BBS02 vs. BBSHD: What's the Difference?
- 🆚 Difference Between 48V & 52V Batteries
- 🔋 Receiving your Ebike Motor Kit and/or Battery Delivery
- 📖 Ebike Terms and Definitions
- 🚚 When Will My Order Ship? All Shipping Info
- 🏋️ Bafang Motors Payload and Towing Capacity
- 📊 Bafang Motor Specs
- ⚡ How fast can I go with Bafang motors?
- ✅ Do you have the product in stock?
- 🔋 What sort of distance/range can I expect with the battery and motor?
- 🔌 How long does it take to charge the battery?
- 📦 Do we offer order pick up or will call?
- 🚚 How do I find my Order Tracking information or Order History?
- 💳 What payment methods do we accept?
- ⚙️ What is the Gear Sensor?
- 🛑 What are the Ebrake Sensors?
- ⚖️ How much weight will the Bafang Mid-Drive and Front hub motor kit add to my bike?
- 🚚 Do we ship to your location?
- 💳 Will I be charged Sales Tax?